This policy is effective from 25th May 2018.
Your privacy is important to us and we recognise the trust you put in us as you use the Langham Preaching app and platform. This policy is designed to clearly outline when, how and why we handle and process your information.
What information do we collect about you?
We collect information as and when you provide it to us through your usage of the Langham Preaching app or send it to us directly. This information covers several categories of data as outlined below.
Account and Profile Information. When you sign up for an account or edit your account details we collect your name and email address and encrypt your password. You then have the option to provide further information to build your profile, such as country and phone number.
Any Preaching club you join is recorded, along with an itemised history of the email addresses you send invitations to.
Sermon, Outlines and Chat. As you engage with the app, we collect and store content you submit as sermons, notes, outlines and chat messages. This will include any personal information you choose to provide. We do not access, publish or sell your personal information.
We also assign each logged in device a unique ID to facilitate push notifications. However, no personally identifiable information can be derived from this.
Information you provide via support. If you contact us for support on any other enquiry we will collect information about you and anything you provide in order to service that request and provide the support needed.
Anonymised data and analytics. To help us learn how to make Langham Preaching better we use fully anonymised data to understand how people use the app and what they engage with. This will include frequency of sermon creation, and amount of chat messages sent. This anonymised data does not include any personally identifiable information, such as names or email addresses.
Cookies and other Tracking Tools. In order to provide functionality and recognise you across different devices and track our app performance we use tracking tools, including Cookies.
You can opt out of these tracking technologies through your browser settings and stop your browser for accepting cookies. This may limit your experience or ability to use Langham Preaching fully.
How we use information we collect?
We use the information we collect in a few different ways. In some cases this may depend on the choices you have made in the app.
Providing Langham Preaching functionality. The information you provide on sign up, add to your profile and submit as you go through the account creation process is stored and used to provide the functionality of Langham Preaching. Information submitted during sermon/outline creation, or involvement with a preaching club is for your own convenience and ability to engage with Toucan.
System messages, Prayer Shots, Post Cards and Preaching Helps. We use your login email address to send automated system messages when necessary. We also facilitate subscription to Langham Preaching’s Prayer Shots, Post Cards, and Preaching Helps. These are sent periodically and provide insight and updates for the Langham Preaching community. You may choose to opt out of these messages at any time from your profile.
Promotion of Langham Preaching. We may use anonymised statistical data, such as the number of sermons you have created and the total number of users in a preaching club via the app in the marketing and promotion of Langham Preaching.
Providing Support. If you have requested support we will use your information to provide that support and help.
Learning and future development. We are constantly looking for ways to improve Langham Preaching. We will use anonymised analytical data to understand how users are engaging and using the app. For example, we might use data to analyse Langham Preaching user’s locations, which could help us develop other relevant content and / or functionality. If you have given feedback we may use that information to inform decisions and make future improvements.
- Legal Requirements. If required so by law or to protect our legal rights we may use your information for compliance, regulatory, audit or legal investigation reasons.
How we share information we collect?
We want to protect your privacy at all times, occasionally it may be necessary to share some of your information. Outlined below are the few exceptions where we may share your information
With organisation partners. Langham Preaching is developed by Langham Partnership UK & Ireland. We have sister organisations who work closely with us. We may share anonymised statistical data with these partners to help advance and promote the Langham Preaching app.
Legal Obligation. In rare circumstances we may be compelled to disclose personal information, either for compliance, legal order, when it is in your best interest, or to protect the legal rights of the Langham Partnership.
With service providers. Langham Preaching was developed in collaboration with third-party service providers for design, coding and marketing. From time to time it may be necessary to share limited information with this partners in order to improve the app. For example, a support ticket may require account details in order to trace the route of a bug or issue you are experiencing.
In addition we use third party services, such as MailChimp to help process your information and send out emails. We may also use help desk services to help process your support requests.
How we store and secure information we collect
We use servers located in London, UK configured to protect the information and data stored there. While we secure your data using current industry best practices, no system is perfect, we therefore cannot guarantee your data is completely safe from harm.
If your account becomes inactive and we detect you haven’t used the app for a significant period of time we may contact you to see if you still want your account.
You can request your account deletion at any time.
How long we keep information
We retain your information whilst you maintain an account on Langham Preaching, we do this under Legitimate Interest, so that you may keep sermon outlines and notes and easily continue to engage in future content.
We may reach out to accounts that have no activity for over one year to check if you still wish to maintain your account or if you wish to delete it.
How to access and control your information
Information and data submitted to Langham is yours. You can login anytime and change or update information and preferences we hold about you.
Request a copy of your information. Under GDPR regulations you may request a copy of all the information we hold about you. To do so please contact our Claire Bennett at firstname.lastname@example.org.
- Deleting your account. You may request for your account to be deleted at any time. When your data is deleted, we remove all personally identifying information (Name, Email, Phone number, Country, Sermon content and Sermon outlines) and retain anonymised statistical data for future learning and analysis. Once you delete your account there is no way to recover it and no way for anyone to trace the remaining statistics back to you. We advise you make a copy of any information you may wish to keep before deleting your account.
Other important privacy information
Under 16s. The app is therefore not aimed at or marketed to under 16s and we do not knowingly collect information of people under 16 years of age.
Your “personal information” is defined and protected under the European General Data Protection Regulation (GDPR).
For a copy of the personal information we hold about you, please address requests to Langham Partnership UK & Ireland, Unit 5, 54 Grearshill Road, Kingstown Industrial Estate, Carlisle, CA3 0ET, United Kingdom. (Email: email@example.com). Langham Partnership UK & Ireland is a UK registered charity (Charity No. 1092233 and a company limited by guarantee (No 4235957).